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Crown Center For Nursing & Rehabilitation

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 200
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 12/09/2011

Date of last standard health inspection: 12/09/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 2
Average number of Health Deficiencies in NY: 2
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in NY: 0 - 10
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. 02/02/2012 00/04/2003 3 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 00/09/2012 02/05/2001 2 Few

Inspection, 00/09/2012

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Operate and provide services according to Federal, State, and local laws and professional standards. 00/09/2012 02/05/2001 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. 00/09/2012 02/05/2001 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/09/2012 02/05/2001 2 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 00/09/2012 02/05/2001 2 Some
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. 00/09/2012 02/05/2001 2 Some
Provide food in a way that meets a resident's needs. 00/09/2012 02/05/2001 2 Some
Provide special eating equipment and utensils for each resident who needs them. 00/09/2012 02/05/2001 2 Few
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 00/09/2012 02/05/2001 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide medically-related social services to help each resident achieve the highest possible quality of life. 00/09/2012 02/05/2001 2 Some
Ensure services provided by the nursing facility meet professional standards of quality. 00/09/2012 02/05/2001 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 00/09/2012 02/05/2001 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 00/09/2012 02/05/2001 2 Some
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 00/09/2012 02/03/2002 2 Few
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. 00/09/2012 02/05/2001 2 Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 00/09/2012 02/03/2002 3 Few
Ensure residents maintain acceptable nutritional status. 00/09/2012 00/05/2003 2 Some
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 00/09/2012 02/05/2001 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents a notice of rights, rules, services and charges. 00/09/2012 02/05/2001 2 Some
Let residents choose whether to manage their own money or deposit it with the nursing home. 00/09/2012 02/05/2001 2 Some
Try to resolve each resident's complaints quickly. 00/09/2012 02/05/2001 2 Some
Provide residents with private access to a telephone. 00/09/2012 02/05/2001 2 Some
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 00/09/2012 02/05/2001 2 Few

Inspection, 00/09/2011

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. 00/09/2011 01/07/2001 2 Some
Provide housekeeping and maintenance services. 00/09/2011 01/07/2001 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/09/2011 01/07/2001 2 Some
Have a program that investigates, controls and keeps infection from spreading. 00/09/2011 01/07/2001 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/09/2011 01/07/2001 2 Some
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 00/09/2011 01/07/2001 2 Some
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 00/09/2011 01/07/2001 2 Some
1) Hire only people with no legal history of abusing 00/09/2011 01/07/2001 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Develop and implement policies for 1) screening and training employees; and the 2) prevention 00/09/2011 01/07/2001 investigation identification
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide food in a way that meets a resident's needs. 00/09/2011 01/07/2001 2 Some
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 00/09/2011 01/07/2001 2 Few
Ensure that residents are safe from serious medication errors. 00/09/2011 01/07/2001 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide medically-related social services to help each resident achieve the highest possible quality of life. 00/09/2011 01/07/2001 2 Few
Ensure services provided by the nursing facility meet professional standards of quality. 00/09/2011 01/07/2001 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 00/09/2011 01/07/2001 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 00/09/2011 01/07/2001 2 Some
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. 00/09/2011 01/07/2001 2 Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 00/09/2011 01/07/2001 2 Few
Ensure residents maintain acceptable nutritional status. 00/09/2011 01/07/2001 2 Few
Give each resident enough fluids to keep them healthy and prevent dehydration. 00/09/2011 01/07/2001 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 00/09/2011 01/07/2001 2 Some
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients. 00/09/2011 01/07/2001 2 Few
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 00/09/2011 01/07/2001 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Try to resolve each resident's complaints quickly. 00/09/2011 01/07/2001 2 Few

Inspection, 02/02/2010

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. 02/02/2010 01/03/2012 2 Some
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep each resident free from physical restraints, unless needed for medical treatment. 02/02/2010 01/03/2012 2 Few
Protect each resident from all abuse, physical punishment, and involuntary separation from others. 02/02/2010 01/03/2012 2 Few
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 02/02/2010 00/04/2003 2 Few
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 02/02/2010 01/03/2012 2 Few
1) Hire only people with no legal history of abusing 02/02/2010 00/04/2003 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Develop and implement policies for 1) screening and training employees; and the 2) prevention 02/02/2010 01/03/2012 investigation identification
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Hire a qualified dietician. 02/02/2010 01/03/2012 2 Many
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. 02/02/2010 01/03/2012 2 Many
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. 02/02/2010 01/03/2012 2 Some
Provide food in a way that meets a resident's needs. 02/02/2010 01/03/2012 2 Few
Make sure that special or therapeutic diets are ordered by the attending doctor. 02/02/2010 01/03/2012 2 Some
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. 02/02/2010 01/03/2012 2 Some
Store, cook, and serve food in a safe and clean way. 02/02/2010 01/03/2012 2 Some
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 02/02/2010 01/03/2012 2 Many
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 02/02/2010 01/03/2012 2 Some
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/02/2010 01/03/2012 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/02/2010 01/03/2012 2 Some
Ensure residents maintain acceptable nutritional status. 02/02/2010 00/04/2003 3 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep residents' personal and medical records private and confidential. 02/02/2010 01/03/2012 2 Many
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 02/02/2010 01/03/2012 2 Some
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. 02/02/2010 01/03/2012 2 Some
Reasonably accommodate the needs and preferences of each resident. 02/02/2010 01/03/2012 2 Some

Inspection, 01/05/2006

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/05/2006 01/06/2008 2 Few

Inspection, 01/04/2005

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility. 01/04/2005 02/00/2006 4 Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly 01/04/2005 02/00/2006 Few and develop corrective plans of action.
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/04/2005 02/00/2006 4 Few

Inspection, 00/04/2004

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate 00/04/2004 00/04/2004 Few complete and organized clinical records on each re
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from mistreatment 00/04/2004 00/04/2004 Few neglect and misappropriation of personal property.
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 00/04/2004 00/04/2004 3 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs 00/04/2004 00/04/2004 Few with timetables and actions that can be measured.
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Let residents refuse treatment 00/04/2004 00/04/2004 or formulate advance directives. refuse to take part in an experiment

Inspection, 01/07/2002

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident. 01/07/2002 01/04/2004 3 Some
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility 01/07/2002 01/04/2004 3 Some
Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility. 01/07/2002 01/04/2004 3 Some
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly 01/07/2002 01/04/2004 Some and develop corrective plans of action.
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 01/07/2002 01/04/2004 2 Some
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/07/2002 01/04/2004 3 Some
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 01/07/2002 01/04/2004 3 Some

Inspection, 01/01/2002

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/01/2002 02/00/2005 2 Few
Assist those residents who need help with eating/drinking 01/01/2002 02/00/2005 Some grooming and personal and oral hygiene.
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. 01/01/2002 02/00/2005 2 Some
Have enough nurses to care for every resident in a way that maximizes the resident's well being. 01/01/2002 02/00/2005 2 Some
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents a notice of rights 01/01/2002 02/00/2005 services and charges. rules
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/01/2002 02/00/2005 2 Some

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in NY Golden Living Center, Asheville
RN Staff Only1 N/A N/A 1 out of 5 stars
Total Number of Residents 86 167 189
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 16 hours 51 minutes 1 hour 24 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 16 hours 4 minutes 21 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 16 hours 15 minutes 1 hour 2 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 17 hours 45 minutes 1 hour 55 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 12/09/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 12/09/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in NY: 1
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in NY: 0 - 1

Inspection, 00/06/2011

Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. 00/06/2011 01/07/2001 2 Some
 

28 Kellogg Road
Cortland, NY 13045

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