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Rock Glen Nsg & Rehab Ctr

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 115
Continuing Care? No
Resident Council? Yes
Family Council? Yes
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 09/29/2011

Date of last standard health inspection: 09/29/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 3
Average number of Health Deficiencies in MD: 4
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in MD: 0 - 19
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing 00/07/2012 01/07/2001 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 00/07/2012 01/07/2001 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 00/07/2012 01/07/2001 2 Few

Inspection, 03/01/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. 03/01/2010 01/03/2012 2 Few
Provide or obtain laboratory services only when ordered by the attending physician. 03/01/2010 01/03/2012 2 Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 03/01/2010 01/03/2012 2 Some
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. 03/01/2010 01/03/2012 2 Few
Provide or obtain laboratory services only when ordered by the attending physician. 03/01/2010 01/03/2012 2 Few
Keep accurate 03/01/2010 01/03/2012 Some complete and organized clinical records on each re
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program that investigates, controls and keeps infection from spreading. 03/01/2010 01/03/2012 2 Few
Have a program that investigates 03/01/2010 01/03/2012 Few controls and keeps infection from spreading.
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 03/01/2010 01/03/2012 2 Few
1) Hire only people with no legal history of abusing 03/01/2010 01/03/2012 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 03/01/2010 01/03/2012 2 Few
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 03/01/2010 01/03/2012 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 03/01/2010 01/03/2012 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 03/01/2010 01/03/2012 2 Some
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 03/01/2010 01/03/2012 2 Few
Ensure residents maintain acceptable nutritional status. 03/01/2010 01/03/2012 2 Few
Develop policies and procedures for influenza and pneumococcal immunizations. 03/01/2010 01/03/2012 2 Few
Ensure services provided by the nursing facility meet professional standards of quality. 03/01/2010 01/03/2012 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 03/01/2010 01/03/2012 2 Some
Ensure that each resident who enters the nursing home without a catheter is not given a catheter 03/01/2010 01/03/2012 and that incontinent patients receive proper servi unless medically necessary
Ensure residents maintain acceptable nutritional status. 03/01/2010 01/03/2012 2 Few
Develop policies and procedures for influenza and pneumococcal immunizations. 03/01/2010 01/03/2012 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure each resident receives an accurate assessment by a qualified health professional. 03/01/2010 01/03/2012 2 Some
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 03/01/2010 01/03/2012 2 Some
Allow residents the right to participate in the planning or revision of care and treatment. 03/01/2010 01/03/2012 2 Few
Maintain 15 months of resident assessments in the resident's active clinical record. 03/01/2010 01/03/2012 2 Some
Ensure each resident receives an accurate assessment by a qualified health professional. 03/01/2010 01/03/2012 2 Some
Develop a complete care plan that meets all the resident's needs 03/01/2010 01/03/2012 Some with timetables and actions that can be measured.
Allow residents the right to participate in the planning or revision of care and treatment. 03/01/2010 01/03/2012 2 Few
Maintain 15 months of resident assessments in the resident's active clinical record. 03/01/2010 01/03/2012 2 Some
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 03/01/2010 01/03/2012 2 Few
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. 03/01/2010 01/03/2012 2 Few
Immediately tell the resident 03/01/2010 01/03/2012 and a family member of situations (injury/decline/ the resident's doctor
Ensure residents have the right to have a choice over activities 03/01/2010 01/03/2012 and health care according to their interests their schedules

Inspection, 02/09/2009

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 02/09/2009 00/07/2011 2 Few
Have a program that investigates, controls and keeps infection from spreading. 02/09/2009 00/07/2011 2 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 02/09/2009 00/07/2011 2 Few
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 02/09/2009 00/07/2011 2 Many
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 02/09/2009 00/07/2011 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 02/09/2009 00/07/2011 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/09/2009 00/07/2011 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/09/2009 00/07/2011 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Allow residents the right to participate in the planning or revision of care and treatment. 02/09/2009 00/07/2011 2 Few

Inspection, 03/00/2006

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate 03/00/2006 01/04/2008 Many complete and organized clinical records on each re
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 03/00/2006 01/04/2008 2 Few
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. 03/00/2006 01/04/2008 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs 03/00/2006 01/04/2008 Few with timetables and actions that can be measured.

Inspection, 02/09/2006

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate 02/09/2006 00/08/2008 Few complete and organized clinical records on each re
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 02/09/2006 00/08/2008 and a family member of situations (injury/decline/ the resident's doctor

Inspection, 02/02/2006

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 02/02/2006 02/07/2008 2 Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. 02/02/2006 02/07/2008 2 Few
Keep accurate 02/02/2006 02/07/2008 Few complete and organized clinical records on each re
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly 02/02/2006 02/07/2008 Few and develop corrective plans of action.
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 02/02/2006 02/07/2008 2 Few
Have a program that investigates, controls and keeps infection from spreading. 02/02/2006 02/07/2008 2 Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. 02/02/2006 02/07/2008 1 Some
Provide housekeeping and maintenance services. 02/02/2006 02/07/2008 2 Few
Have a program that investigates 02/02/2006 02/07/2008 Few controls and keeps infection from spreading.
Make sure that the nursing home area is safe 02/02/2006 02/07/2008 clean and comfortable for residents easy to use
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 02/02/2006 02/07/2008 2 Few
Store 02/02/2006 02/07/2008 and serve food in a safe and clean way. cook
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/02/2006 02/07/2008 2 Some
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 02/02/2006 02/07/2008 2 Few
Ensure that residents are safe from serious medication errors. 02/02/2006 02/07/2008 2 Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 02/02/2006 02/07/2008 2 Few
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/02/2006 02/07/2008 2 Some
Keep the rate of medication errors (wrong drug 02/02/2006 02/07/2008 wrong time) to less than 5%. wrong dose
Ensure that residents are safe from serious medication errors. 02/02/2006 02/07/2008 2 Few
At least once a month 02/02/2006 02/07/2008 Few have a licensed pharmacist review each resident's
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 02/02/2006 02/07/2008 2 Few
Provide care by qualified persons according to each resident's written plan of care. 02/02/2006 02/07/2008 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/02/2006 02/07/2008 2 Few
Make sure that each residents' abilities in activities of daily living do not decline, unless unavoidable. 02/02/2006 02/07/2008 2 Few
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. 02/02/2006 02/07/2008 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 02/02/2006 02/07/2008 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/02/2006 02/07/2008 3 Few
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. 02/02/2006 02/07/2008 3 Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 02/02/2006 02/07/2008 2 Few
Give specialized rehabilitative services that are medically necessary by qualified personnel, when ordered by a doctor. 02/02/2006 02/07/2008 2 Some
Provide or obtain dental services for each resident. 02/02/2006 02/07/2008 2 Few
Ensure services provided by the nursing facility meet professional standards of quality. 02/02/2006 02/07/2008 2 Few
Provide care by qualified persons according to each resident's written plan of care. 02/02/2006 02/07/2008 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/02/2006 02/07/2008 2 Few
Make sure that each residents' abilities in activities of daily living do not decline 02/02/2006 02/07/2008 Few unless unavoidable.
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. 02/02/2006 02/07/2008 2 Few
Assist those residents who need help with eating/drinking 02/02/2006 02/07/2008 Few grooming and personal and oral hygiene.
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/02/2006 02/07/2008 3 Few
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. 02/02/2006 02/07/2008 3 Few
Properly care for residents needing special services 02/02/2006 02/07/2008 colostomy including: injections
Give specialized rehabilitative services that are medically necessary by qualified personnel 02/02/2006 02/07/2008 Some when ordered by a doctor.
Provide or obtain dental services for each resident. 02/02/2006 02/07/2008 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Conduct initial and periodic assessments of each resident's functional capacity. 02/02/2006 02/07/2008 2 Few
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/02/2006 02/07/2008 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 02/02/2006 02/07/2008 2 Few
Conduct initial and periodic assessments of each resident's functional capacity. 02/02/2006 02/07/2008 2 Few
Develop a complete care plan that meets all the resident's needs 02/02/2006 02/07/2008 Few with timetables and actions that can be measured.
Allow residents the right to participate in the planning or revision of care and treatment. 02/02/2006 02/07/2008 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. 02/02/2006 02/07/2008 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 02/02/2006 02/07/2008 1 Some
Let residents refuse treatment 02/02/2006 02/07/2008 or formulate advance directives. refuse to take part in an experiment
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 02/02/2006 02/07/2008 1 Some

Inspection, 02/07/2003

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate 02/07/2003 00/08/2006 Few complete and organized clinical records on each re
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing 02/07/2003 00/08/2006 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/07/2003 00/08/2006 2 Few
Ensure that residents are safe from serious medication errors. 02/07/2003 00/08/2006 2 Few
At least once a month 02/07/2003 00/08/2006 Few have a licensed pharmacist review each resident's
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/07/2003 00/08/2006 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs 02/07/2003 00/08/2006 Few with timetables and actions that can be measured.
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 02/07/2003 00/08/2006 2 Few

Inspection, 00/05/2003

Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store 00/05/2003 02/00/2003 and serve food in a safe and clean way. cook

Inspection, 01/01/2002

Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 01/01/2002 02/01/2003 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 01/01/2002 02/01/2003 and a family member of situations (injury/decline/ the resident's doctor
Help and prepare each resident for a safe and easy discharge or transfer from the nursing home. 01/01/2002 02/01/2003 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/01/2002 02/01/2003 2 Few

Inspection, 01/04/2001

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. 01/04/2001 03/01/2003 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/04/2001 03/01/2003 2 Few
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 01/04/2001 03/01/2003 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/04/2001 03/01/2003 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 01/04/2001 03/01/2003 and a family member of situations (injury/decline/ the resident's doctor

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in MD Golden Living Center, Asheville
RN Staff Only1 N/A N/A 3 out of 5 stars
Total Number of Residents 86 105 110
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 6 hours 54 minutes 1 hour 21 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 6 hours 1 minute 30 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 6 hours 7 minutes 50 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 7 hours 35 minutes 1 hour 56 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 08/30/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 08/30/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in MD: 0
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in MD: 0 - 0

Inspection, 03/00/2008

Smoking Regulations Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Posted No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed." 03/00/2008 01/02/2009 1 Some
 

10 N. Rock Glen Road
Baltimore, MD 21229

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