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West River Health Care Center

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 120
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 09/02/2011

Date of last standard health inspection: 09/02/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 3
Average number of Health Deficiencies in CT: 4
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in CT: 0 - 10
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program that investigates 02/04/2012 00/04/2002 Few controls and keeps infection from spreading.
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that residents are safe from serious medication errors. 02/04/2012 00/04/2002 2 Some
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 02/04/2012 00/04/2002 2 Some

Inspection, 02/06/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 02/06/2010 00/07/2012 2 Some
Keep accurate 02/06/2010 00/07/2012 Some complete and organized clinical records on each re
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 02/06/2010 00/07/2012 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 02/06/2010 00/07/2012 2 Few
Have a program that investigates, controls and keeps infection from spreading. 02/06/2010 00/07/2012 2 Few
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 02/06/2010 00/07/2012 2 Few
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. 02/06/2010 00/07/2012 1 Some
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from mistreatment, neglect and misappropriation of personal property. 02/06/2010 00/07/2012 2 Few
Protect each resident from mistreatment 02/06/2010 00/07/2012 Few neglect and misappropriation of personal property.
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Offer other nutritional food to each resident who will not eat the food served. 02/06/2010 00/07/2012 1 Some
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/06/2010 00/07/2012 2 Few
Ensure that residents are safe from serious medication errors. 02/06/2010 00/07/2012 2 Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 02/06/2010 00/07/2012 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 02/06/2010 00/07/2012 2 Some
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide activities to meet the interests and needs of each resident. 02/06/2010 00/07/2012 2 Few
Provide care by qualified persons according to each resident's written plan of care. 02/06/2010 00/07/2012 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/06/2010 00/07/2012 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 02/06/2010 00/07/2012 2 Some
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. 02/06/2010 00/07/2012 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/06/2010 00/07/2012 2 Few
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 02/06/2010 00/07/2012 2 Few
Give each resident enough fluids to keep them healthy and prevent dehydration. 02/06/2010 00/07/2012 2 Few
Assist those residents who need help with eating/drinking 02/06/2010 00/07/2012 Some grooming and personal and oral hygiene.
Ensure that each resident who enters the nursing home without a catheter is not given a catheter 02/06/2010 00/07/2012 and that incontinent patients receive proper servi unless medically necessary
Give each resident enough fluids to keep them healthy and prevent dehydration. 02/06/2010 00/07/2012 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure each resident receives an accurate assessment by a qualified health professional. 02/06/2010 00/07/2012 2 Few
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/06/2010 00/07/2012 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 02/06/2010 00/07/2012 2 Few
Tell the resident or the resident 02/06/2010 00/07/2012 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 02/06/2010 00/07/2012 2 Few
Immediately tell the resident 02/06/2010 00/07/2012 and a family member of situations (injury/decline/ the resident's doctor
Tell the resident or the resident 02/06/2010 00/07/2012 2 Few

Inspection, 00/02/2009

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. 00/02/2009 01/04/2010 2 Few
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. 00/02/2009 01/04/2010 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/02/2009 01/04/2010 3 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from mistreatment, neglect and misappropriation of personal property. 00/02/2009 01/04/2010 3 Few
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 00/02/2009 01/04/2010 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 00/02/2009 01/04/2010 3 Few
Provide care by qualified persons according to each resident's written plan of care. 00/02/2009 01/04/2010 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 00/02/2009 01/04/2010 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 00/02/2009 01/04/2010 3 Few
Provide care by qualified persons according to each resident's written plan of care. 00/02/2009 01/04/2010 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 00/02/2009 01/04/2010 3 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 00/02/2009 01/04/2010 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 00/02/2009 01/04/2010 2 Few

Inspection, 02/02/2007

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 02/02/2007 00/02/2009 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 02/02/2007 00/02/2009 3 Few
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/02/2007 00/02/2009 2 Few
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/02/2007 00/02/2009 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 02/02/2007 00/02/2009 2 Some
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/02/2007 00/02/2009 2 Some
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/02/2007 00/02/2009 2 Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 02/02/2007 00/02/2009 2 Few
Ensure services provided by the nursing facility meet professional standards of quality. 02/02/2007 00/02/2009 2 Some
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/02/2007 00/02/2009 2 Some
Properly care for residents needing special services 02/02/2007 00/02/2009 colostomy including: injections
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide doctor's orders for the resident's immediate care at the time the resident was admitted. 02/02/2007 00/02/2009 2 Few
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/02/2007 00/02/2009 2 Few
Provide doctor's orders for the resident's immediate care at the time the resident was admitted. 02/02/2007 00/02/2009 2 Few
Develop a complete care plan that meets all the resident's needs 02/02/2007 00/02/2009 Few with timetables and actions that can be measured.
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents a notice of rights, rules, services and charges. 02/02/2007 00/02/2009 2 Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 02/02/2007 00/02/2009 2 Few
Tell the resident or the resident 02/02/2007 00/02/2009 1 Many
Give residents a notice of rights 02/02/2007 00/02/2009 services and charges. rules
Immediately tell the resident 02/02/2007 00/02/2009 and a family member of situations (injury/decline/ the resident's doctor
Tell the resident or the resident 02/02/2007 00/02/2009 1 Many

Inspection, 00/05/2004

Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Allow residents the right to participate in the planning or revision of care and treatment. 00/05/2004 01/07/2005 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 00/05/2004 01/07/2005 and a family member of situations (injury/decline/ the resident's doctor
Try to resolve each resident's complaints quickly. 00/05/2004 01/07/2005 2 Few
Establish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. 00/05/2004 01/07/2005 2 Few
Reasonably accommodate the needs and preferences of each resident. 00/05/2004 01/07/2005 2 Few

Inspection, 00/08/2002

Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 00/08/2002 02/01/2003 2 Few

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in CT Golden Living Center, Asheville
RN Staff Only1 N/A N/A 3 out of 5 stars
Total Number of Residents 86 108 112
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 3 hours 42 minutes 1 hour 30 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 2 hours 55 minutes 34 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 2 hours 58 minutes 55 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 4 hours 33 minutes 2 hours 16 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 08/30/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 08/30/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in CT: 0
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in CT: 0 - 0

Inspection, 02/05/2010

Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. 02/05/2010 00/07/2012 2 Some
Medical Gases and Anesthetizing Areas Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Proper medical gas storage and administration areas. 02/05/2010 00/07/2012 2 Many

Inspection, 03/00/2008

Building Service Equipment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly constructed linen or trash chutes. 03/00/2008 02/08/2011 2 Many
Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Corridor and hallway doors that block smoke. 03/00/2008 02/08/2011 2 Many
Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly installed electrical wiring and equipment. 03/00/2008 02/08/2011 2 Few
Emergency Plans and Fire Drills Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Record of quarterly fire drills for each shift under varying conditions. 03/00/2008 02/08/2011 2 Few
Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. 03/00/2008 02/08/2011 2 Some
Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Other fire safety features required by fire safety codes. 03/00/2008 02/08/2011 2 Few
Smoke Compartmentation and Control Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Walls that prevent smoke from passing through and would resist fire for at least one hour. 03/00/2008 02/08/2011 2 Few
Vertical Openings Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Proper stairway enclosures and vertical shafts. 03/00/2008 02/08/2011 2 Few

Inspection, 02/01/2007

Building Service Equipment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly constructed linen or trash chutes. 02/01/2007 02/03/2009 2 Many
Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly installed electrical wiring and equipment. 02/01/2007 02/03/2009 2 Many
Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. 02/01/2007 02/03/2009 2 Some
Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Other fire safety features required by fire safety codes. 02/01/2007 02/03/2009 2 Few
 

245 Orange Avenue
Milford, CT 06460

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