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Flagship Healthcare Center

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 167
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 04/18/2011

Date of last standard health inspection: 04/18/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 0
Average number of Health Deficiencies in CA: 2
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in CA: 0 - 16

Inspection, 01/03/2009

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide medically-related social services to help each resident achieve the highest possible quality of life. 01/03/2009 01/02/2010 2 Few

Inspection, 01/08/2007

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/08/2007 01/08/2008 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assist those residents who need help with eating/drinking 01/08/2007 01/08/2008 Few grooming and personal and oral hygiene.
Properly care for residents needing special services 01/08/2007 01/08/2008 colostomy including: injections

Inspection, 01/06/2007

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate 01/06/2007 01/06/2008 Few complete and organized clinical records on each re
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop and implement policies for 1) screening and training employees; and the 2) prevention 01/06/2007 01/06/2008 investigation identification

Inspection, 01/01/2007

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 01/01/2007 01/01/2008 2 Few
Train all employees on what to do in an emergency, and carry out unannounced staff drills. 01/01/2007 01/01/2008 2 Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. 01/01/2007 01/01/2008 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/01/2007 01/01/2008 2 Few
Dispose of garbage and refuse properly. 01/01/2007 01/01/2008 1 Many
Have a program that investigates, controls and keeps infection from spreading. 01/01/2007 01/01/2008 2 Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. 01/01/2007 01/01/2008 2 Some
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 01/01/2007 01/01/2008 2 Many
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 01/01/2007 01/01/2008 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/01/2007 01/01/2008 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/01/2007 01/01/2008 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 01/01/2007 01/01/2008 2 Few
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 01/01/2007 01/01/2008 2 Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 01/01/2007 01/01/2008 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Completely assess the resident at least every twelve months. 01/01/2007 01/01/2008 1 Some
Assure that each resident 01/01/2007 01/01/2008 1 Some
Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay. 01/01/2007 01/01/2008 1 Some
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 01/01/2007 01/01/2008 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that residents are fully informed and understand their health status, care and treatments. 01/01/2007 01/01/2008 2 Few

Inspection, 01/08/2004

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Train all employees on what to do in an emergency, and carry out unannounced staff drills. 01/08/2004 01/06/2007 2 Some
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. 01/08/2004 01/06/2006 1 Some
Provide housekeeping and maintenance services. 01/08/2004 01/06/2006 1 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/08/2004 01/06/2006 3 Few
Have a program that investigates, controls and keeps infection from spreading. 01/08/2004 01/06/2006 2 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from all abuse, physical punishment, and involuntary separation from others. 01/08/2004 01/06/2006 2 Few
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 01/08/2004 01/06/2006 2 Few
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 01/08/2004 01/06/2007 2 Few
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide special eating equipment and utensils for each resident who needs them. 01/08/2004 01/06/2006 2 Few
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 01/08/2004 01/06/2006 2 Few
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. 01/08/2004 01/06/2006 2 Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 01/08/2004 01/06/2006 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/08/2004 01/06/2006 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care by qualified persons according to each resident's written plan of care. 01/08/2004 01/06/2006 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/08/2004 01/06/2007 2 Few
Make sure that each residents' abilities in activities of daily living do not decline, unless unavoidable. 01/08/2004 01/06/2006 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 01/08/2004 01/06/2006 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 01/08/2004 01/06/2006 2 Few
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 01/08/2004 01/06/2006 2 Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 01/08/2004 01/06/2006 2 Few
Ensure residents maintain acceptable nutritional status. 01/08/2004 01/06/2006 2 Few
Give each resident enough fluids to keep them healthy and prevent dehydration. 01/08/2004 01/06/2006 2 Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 01/08/2004 01/06/2006 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 01/08/2004 01/06/2007 2 Few
Maintain 15 months of resident assessments in the resident's active clinical record. 01/08/2004 01/06/2006 1 Many
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents a notice of rights, rules, services and charges. 01/08/2004 01/06/2006 1 Some
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 01/08/2004 01/06/2006 2 Few
Keep residents' personal and medical records private and confidential. 01/08/2004 01/06/2006 2 Few
Let residents voice a complaint or grievance without being treated differently or badly. 01/08/2004 01/06/2006 2 Few
Allow residents to self-administer drugs if determined safe. 01/08/2004 01/06/2006 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/08/2004 01/06/2006 2 Few
Reasonably accommodate the needs and preferences of each resident. 01/08/2004 01/06/2006 2 Few

Inspection, 01/01/2002

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents. 01/01/2002 02/00/2003 2 Many
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 01/01/2002 02/00/2003 2 Few
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/01/2002 02/00/2003 2 Few
Have a program that investigates, controls and keeps infection from spreading. 01/01/2002 02/00/2003 2 Few
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 01/01/2002 02/00/2003 2 Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. 01/01/2002 02/00/2003 1 Some
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 01/01/2002 02/00/2003 2 Few
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide food in a way that meets a resident's needs. 01/01/2002 02/00/2003 2 Few
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. 01/01/2002 02/00/2003 1 Some
Store, cook, and serve food in a safe and clean way. 01/01/2002 02/00/2003 2 Some
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/01/2002 02/00/2003 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide activities to meet the interests and needs of each resident. 01/01/2002 02/00/2003 2 Few
Provide care by qualified persons according to each resident's written plan of care. 01/01/2002 02/00/2003 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/01/2002 02/00/2003 2 Few
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. 01/01/2002 02/00/2003 2 Few
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 01/01/2002 02/00/2003 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 01/01/2002 02/00/2003 2 Few
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 01/01/2002 02/00/2003 2 Some
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 01/01/2002 02/00/2003 2 Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 01/01/2002 02/00/2003 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Conduct initial and periodic assessments of each resident's functional capacity. 01/01/2002 02/00/2003 2 Few
Ensure each resident receives an accurate assessment by a qualified health professional. 01/01/2002 02/00/2003 1 Some
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 01/01/2002 02/00/2003 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 01/01/2002 02/00/2003 2 Few
Maintain 15 months of resident assessments in the resident's active clinical record. 01/01/2002 02/00/2003 1 Some
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that residents are fully informed and understand their health status, care and treatments. 01/01/2002 02/00/2003 2 Few
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. 01/01/2002 02/00/2003 2 Few
Give residents a notice of rights, rules, services and charges. 01/01/2002 02/00/2003 1 Some
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. 01/01/2002 02/00/2003 1 Some
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/01/2002 02/00/2003 2 Few
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. 01/01/2002 02/00/2003 2 Few
Reasonably accommodate the needs and preferences of each resident. 01/01/2002 02/00/2003 2 Few

Inspection, 00/03/2001

Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Let residents refuse treatment 00/03/2001 02/04/2001 or formulate advance directives. refuse to take part in an experiment

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in CA Golden Living Center, Asheville
RN Staff Only1 N/A N/A 3 out of 5 stars
Total Number of Residents 86 81 100
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 27 hours 36 minutes 1 hour 36 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 26 hours 44 minutes 37 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 27 hours 42 minutes 58 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 28 hours 39 minutes 2 hours 20 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 04/19/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 04/19/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in CA: 2
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in CA: 0 - 5

Inspection, 01/07/2007

Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
An approved installation, maintenance and testing program for fire alarm systems. 01/07/2007 00/06/2008 2 Some
Properly maintained smoke detectors. 01/07/2007 00/06/2008 2 Few
Smoke Compartmentation and Control Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Smoke barrier doors that can resist smoke for at least 20 minutes. 01/07/2007 00/06/2008 2 Few

Inspection, 01/09/2004

Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Portable fire extinguishers. 01/09/2004 00/02/2005 2 Few
Building Construction Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Approved construction type or materials. 01/09/2004 00/02/2005 2 Few
Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Corridor and hallway doors that block smoke. 01/09/2004 00/02/2005 2 Few
Smoke Compartmentation and Control Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Walls that prevent smoke from passing through and would resist fire for at least one hour. 01/09/2004 00/02/2005 2 Few

Inspection, 01/07/2002

Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Automatic sprinkler systems that have been maintained in working order. 01/07/2002 01/07/2003 1 Many
Building Construction Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Approved construction type or materials. 01/07/2002 01/07/2003 2 Some
Emergency Plans and Fire Drills Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
A written emergency evacuation plan. 01/07/2002 01/07/2003 2 Few
 

466 Flagship Road
Newport Beach, CA 92663

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