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Heartland Care Of Artesia

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1402 West Gilchrist Avenue
Artesia, NM 88210
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Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 65
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 08/22/2011

Date of last standard health inspection: 08/22/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Health Deficiencies for this nursing home: 9
Average number of Health Deficiencies in NM: 4
Average number of Health Deficiencies in US: 8
Range of Health Deficiencies in NM: 0 - 13
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that follow each resident's written care plan. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Give each resident care and services to get or keep the highest quality of life possible. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Isolated
Make sure that each resident's nutritional needs were met. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make a complete assessment that covers all questions for areas that are listed in official regulations. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 08/22/2011 09/22/2011 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. 08/22/2011 09/22/2011 Potential for minimal harm Pattern

Inspection, 09/30/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that nurse aides show they have the skills to be able to care for residents. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Give or get lab tests to meet the needs of residents. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Keep accurate and appropriate medical records. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Set up or keep a group of people to review and ensure quality. 09/30/2010 12/15/2010 Actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Have a program to keep infection from spreading. 09/30/2010 01/26/2011 Minimal harm or potential for actual harm Pattern
Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the nursing home area is free of dangers that cause accidents. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect residents from mistreatment, neglect, and/or theft of personal property. 09/30/2010 12/15/2010 Actual harm Isolated
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Widespread
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Widespread
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 09/30/2010 01/26/2011 Minimal harm or potential for actual harm Pattern
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 09/30/2010 01/26/2011 Actual harm Isolated
At least once a month, have a licensed pharmacist check the drugs that each resident takes. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that follow each resident's written care plan. 09/30/2010 01/26/2011 Minimal harm or potential for actual harm Pattern
Give each resident care and services to get or keep the highest quality of life possible. 09/30/2010 01/26/2011 Actual harm Pattern
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. 09/30/2010 01/26/2011 Minimal harm or potential for actual harm Isolated
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 09/30/2010 01/26/2011 Actual harm Isolated
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 09/30/2010 12/15/2010 Actual harm Pattern
Have enough nurses to care for every resident in a way that maximizes the resident's well being. 09/30/2010 12/15/2010 Actual harm Pattern
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make a complete assessment that covers all questions for areas that are listed in official regulations. 09/30/2010 12/15/2010 Actual harm Pattern
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 09/30/2010 01/26/2011 Actual harm Pattern
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 09/30/2010 12/15/2010 Actual harm Isolated
Provide care in a way that keeps or builds each resident's dignity and self respect. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Isolated
Listen to the resident or family groups or act on their complaints or suggestions. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Let the resident or the resident's representative look at all records. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern
Try to resolve each resident's complaints quickly. 09/30/2010 12/15/2010 Minimal harm or potential for actual harm Pattern

Inspection, 02/16/2010

Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 02/16/2010 03/15/2010 Minimal harm or potential for actual harm Isolated
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 02/16/2010 03/15/2010 Minimal harm or potential for actual harm Pattern
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 02/16/2010 03/15/2010 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make a complete assessment that covers all questions for areas that are listed in official regulations. 02/16/2010 03/15/2010 Minimal harm or potential for actual harm Isolated
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 02/16/2010 03/15/2010 Minimal harm or potential for actual harm Isolated

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in NM Golden Living Center, Asheville
RN Staff Only1 N/A N/A 2 out of 5 stars
Total Number of Residents 86 79 46
Total, Licensed Nurse Staff Hours
per Resident per Day
1 hour 29 minutes 1 hour 11 minutes 1 hour 4 minutes
RN Hours
per Resident per Day
40 minutes 40 minutes 30 minutes
LPN/LVN Hours
per Resident per Day
49 minutes 31 minutes 34 minutes
CNA Hours
per Resident per Day
2 hours 25 minutes 2 hours 26 minutes 2 hours 10 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Percent of high-risk long-stay residents who have pressure sores 8%
Percent of long-stay residents given influenza vaccination during the flu season 90+%
Percent of long-stay residents who are more depressed or anxious 10%
Percent of long-stay residents who had a urinary tract infection 7%
Percent of long-stay residents who have moderate to severe pain 5%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 1%
Percent of long-stay residents who spend most of their time in bed or in a chair 0%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 90+%
Percent of long-stay residents who were physically restrained 0%
Percent of long-stay residents whose ability to move about in and around their room got worse 12%
Percent of long-stay residents whose need for help with daily activities has increased 16%
Percent of low-risk long-stay residents who have pressure sores 0%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 45%

Short-Term Residents

Percent of long-stay residents who lose too much weight 12%
Percent of short-stay residents given influenza vaccination during the flu season 78%
Percent of short-stay residents who had moderate to severe pain 15%
Percent of short-stay residents who have delirium 0%
Percent of short-stay residents who have pressure sores 5%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 90+%

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 08/17/2011

Automatic Sprinkler Systems in all required areas fully sprinklered
Date of last standard fire safety inspection: 08/17/2011
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Fire Safety Deficiencies for this nursing home: 1
Average number of Fire Safety Deficiencies in NM: 1
Average number of Fire Safety Deficiencies in US: 4
Range of Fire Safety Deficiencies in NM: 0 - 1
Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly installed electrical wiring and equipment. 08/17/2011 09/18/2011 Minimal harm or potential for actual harm Pattern

Inspection, 09/21/2010

Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
corridor and hallway doors that block smoke. 09/21/2010 09/22/2010 Minimal harm or potential for actual harm Widespread
Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
a fire alarm system that can be heard throughout the facility. 09/21/2010 11/12/2010 Minimal harm or potential for actual harm Widespread
Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly installed hallway dispensers for alcohol-based hand rub. 09/21/2010 09/21/2010 Minimal harm or potential for actual harm Pattern
Illumination and Emergency Power Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly located and lighted "Exit" signs. 09/21/2010 11/17/2010 Minimal harm or potential for actual harm Pattern

Inspection, 02/10/2010

Building Service Equipment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly protected cooking facilities. 02/10/2010 02/18/2010 Minimal harm or potential for actual harm Isolated
restrictions on the use of portable space heaters. 02/10/2010 02/10/2010 Minimal harm or potential for actual harm Isolated
Exits and Egress Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
exits that are accessible at all times. 02/10/2010 02/10/2010 Minimal harm or potential for actual harm Widespread
Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
a fire alarm system that can be heard throughout the facility. 02/10/2010 02/23/2010 Minimal harm or potential for actual harm Widespread