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Country Villa West Covina Healthcare Center

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850 S. Sunkist Ave.
West Covina, CA 91790
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Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 97
Continuing Care? No
Resident Council? Yes
Family Council? Yes
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 11/02/2011

Date of last standard health inspection: 11/02/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Health Deficiencies for this nursing home: 11
Average number of Health Deficiencies in CA: 10
Average number of Health Deficiencies in US: 8
Range of Health Deficiencies in CA: 0 - 49
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide rooms that are big enough for each resident. 11/02/2011 12/16/2011 Potential for minimal harm Pattern
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and give out food in a safe and clean way. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Properly mark drugs and other similar products. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Isolated
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Isolated
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide services to meet the needs and preferences of each resident. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern

Inspection, 08/06/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 08/06/2010 09/07/2010 Potential for minimal harm Widespread
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide rooms that are big enough for each resident. 08/06/2010 09/07/2010 Potential for minimal harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 08/06/2010 09/07/2010 Minimal harm or potential for actual harm Pattern
Properly mark drugs and other similar products. 08/06/2010 09/07/2010 Potential for minimal harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. 08/06/2010 09/07/2010 Potential for minimal harm Pattern
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 08/06/2010 09/07/2010 Minimal harm or potential for actual harm Isolated
Provide care in a way that keeps or builds each resident's dignity and self respect. 08/06/2010 09/07/2010 Potential for minimal harm Pattern
Provide services to meet the needs and preferences of each resident. 08/06/2010 09/07/2010 Minimal harm or potential for actual harm Isolated

Inspection, 04/17/2009

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 04/17/2009 05/08/2009 Potential for minimal harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly mark drugs and other similar products. 04/17/2009 05/08/2009 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop/implement required procedures for the administration of immunizations. 04/17/2009 05/08/2009 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide services to meet the needs and preferences of each resident. 04/17/2009 05/08/2009 Minimal harm or potential for actual harm Isolated

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in CA Golden Living Center, Asheville
RN Staff Only1 N/A N/A 2 out of 5 stars
Total Number of Residents 86 80 91
Total, Licensed Nurse Staff Hours
per Resident per Day
1 hour 29 minutes 1 hour 34 minutes 1 hour 13 minutes
RN Hours
per Resident per Day
40 minutes 43 minutes 30 minutes
LPN/LVN Hours
per Resident per Day
49 minutes 53 minutes 43 minutes
CNA Hours
per Resident per Day
2 hours 25 minutes 2 hours 37 minutes 2 hours 33 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Percent of high-risk long-stay residents who have pressure sores 5%
Percent of long-stay residents given influenza vaccination during the flu season 81%
Percent of long-stay residents who are more depressed or anxious 13%
Percent of long-stay residents who had a urinary tract infection 7%
Percent of long-stay residents who have moderate to severe pain 2%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 2%
Percent of long-stay residents who spend most of their time in bed or in a chair 3%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 90+%
Percent of long-stay residents who were physically restrained 0%
Percent of long-stay residents whose ability to move about in and around their room got worse 4%
Percent of long-stay residents whose need for help with daily activities has increased 11%
Percent of low-risk long-stay residents who have pressure sores 0%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 73%

Short-Term Residents

Percent of long-stay residents who lose too much weight 1%
Percent of short-stay residents given influenza vaccination during the flu season 73%
Percent of short-stay residents who had moderate to severe pain 26%
Percent of short-stay residents who have delirium 1%
Percent of short-stay residents who have pressure sores 15%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 89%

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 11/02/2011

Automatic Sprinkler Systems in all required areas fully sprinklered
Date of last standard fire safety inspection: 11/02/2011
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Fire Safety Deficiencies for this nursing home: 2
Average number of Fire Safety Deficiencies in CA: 5
Average number of Fire Safety Deficiencies in US: 4
Range of Fire Safety Deficiencies in CA: 0 - 20
Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
corridor and hallway doors that block smoke. 11/02/2011 12/16/2011 Minimal harm or potential for actual harm Pattern
Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
fire safety features required by current fire safety codes. 11/02/2011 12/16/2011 Potential for minimal harm Pattern

Inspection, 08/04/2010

Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
fire safety features required by current fire safety codes. 08/04/2010 08/16/2010 Minimal harm or potential for actual harm Pattern