RetireNet.com

The Retirement Net Premier retirement living featuring retirement communities and retirement homes in planned active developments. Worldwide resource for active retirement senior communities, rv/resort homes, vacation homes and assisted living facilities. The Retirement Net is the most comprehensive resource of premier retirement communities throughout the world featuring site built homes, manufactured homes, assisted living facilities, planned active retirement communities and various retirement properties worldwide. See also: senior housing, retirement communities, retirement living, elder care network.

Please Note: You are currently viewing the non-styled version of our website. Either your browser does not support Cascading Style Sheets (CSS) or support is disabled. Upgrading to a newer browser that features CSS support is almost always easy and free, and will allow you to enjoy enhanced functionality on other sites as well. We recommend Mozilla Firefox for all Windows and Linux systems, and for Macintosh OSX.

Welcome, Guest!   Sign In | Sign Up  

Find out more about all the benefits of becoming a RetireNet.com member!

Not a member yet? Sign up today!  

 
 

Forwood Manor

Add Community To Favorites Add to Favorites
Share
Recommend
Do you work for this community?

1912 Marsh Road
Wilmington, DE 19810
Click to show phone number
Get driving directions

0 Recommendations

 
 
 
Willow Lake Estates "Click Now"

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 72
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 12/10/2010

Date of last standard health inspection: 12/10/2010
Quality Indicator Survey No
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Health Deficiencies for this nursing home: 26
Average number of Health Deficiencies in DE: 13
Average number of Health Deficiencies in US: 8
Range of Health Deficiencies in DE: 0 - 30
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Choose a doctor to be the medical director. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Isolated
Keep accurate and appropriate medical records. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the nursing home area is free of dangers that cause accidents. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Get doctor orders for the resident's immediate care when admitted. 10/06/2011 11/28/2011 Minimal harm or potential for actual harm Isolated
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Choose a doctor to be the medical director. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Give or get lab tests to meet the needs of residents. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Keep accurate and appropriate medical records. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Train all employees on what to do in an emergency. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Have a program to keep infection from spreading. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from all abuse, physical punishment, and being separated from others. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Make sure that residents are safe from serious medication errors. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make a complete assessment that covers all questions for areas that are listed in official regulations. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Do a new assessment after any major change in a resident's physical or mental health. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care in a way that keeps or builds each resident's dignity and self respect. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Isolated
Provide services to meet the needs and preferences of each resident. 12/10/2010 02/04/2011 Minimal harm or potential for actual harm Pattern

Inspection, 07/15/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 07/15/2010 09/15/2010 Minimal harm or potential for actual harm Isolated
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
At least once a month, have a licensed pharmacist check the drugs that each resident takes. 07/15/2010 09/15/2010 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 07/15/2010 09/15/2010 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide enough notice before discharging or transferring a resident. 07/15/2010 09/15/2010 Minimal harm or potential for actual harm Isolated

Inspection, 05/13/2009

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Pattern
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated
At least once a month, have a licensed pharmacist check the drugs that each resident takes. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Let residents talk to and get information from agencies acting on their behalf. 05/13/2009 07/12/2009 Potential for minimal harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care in a way that keeps or builds each resident's dignity and self respect. 05/13/2009 07/12/2009 Minimal harm or potential for actual harm Isolated

Inspection, 07/17/2008

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Make sure that nurse aides show they have the skills to be able to care for residents. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Get services outside the nursing home that meet professional standards. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Keep accurate and appropriate medical records. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep safe, clean and homelike surroundings. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Provide needed housekeeping and maintenance. 07/17/2008 09/25/2008 Potential for minimal harm Pattern
Make sure that the nursing home area is free of dangers that cause accidents. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Have a program to keep infection from spreading. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect residents from mistreatment, neglect, and/or theft of personal property. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Pattern
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and give out food in a safe and clean way. 07/17/2008 09/25/2008 Potential for minimal harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that residents are safe from serious medication errors. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide activities to meet the needs of each resident. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 07/17/2008 09/25/2008 Actual harm Isolated
Give the right treatment and services to residents who have mental or social problems adjusting. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated
Let residents complain without being treated differently or badly. 07/17/2008 09/25/2008 Potential for minimal harm Pattern
Provide care in a way that keeps or builds each resident's dignity and self respect. 07/17/2008 09/25/2008 Minimal harm or potential for actual harm Isolated

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in DE Golden Living Center, Asheville
RN Staff Only1 N/A N/A 4 out of 5 stars
Total Number of Residents 86 90 63
Total, Licensed Nurse Staff Hours
per Resident per Day
1 hour 29 minutes 1 hour 53 minutes 1 hour 45 minutes
RN Hours
per Resident per Day
40 minutes 1 hour 52 minutes
LPN/LVN Hours
per Resident per Day
49 minutes 52 minutes 52 minutes
CNA Hours
per Resident per Day
2 hours 25 minutes 2 hours 33 minutes 2 hours 15 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Percent of high-risk long-stay residents who have pressure sores 15%
Percent of long-stay residents given influenza vaccination during the flu season 90+%
Percent of long-stay residents who are more depressed or anxious 18%
Percent of long-stay residents who had a urinary tract infection 20%
Percent of long-stay residents who have moderate to severe pain 7%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 3%
Percent of long-stay residents who spend most of their time in bed or in a chair 4%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 90+%
Percent of long-stay residents who were physically restrained 0%
Percent of long-stay residents whose ability to move about in and around their room got worse 10%
Percent of long-stay residents whose need for help with daily activities has increased 10%
Percent of low-risk long-stay residents who have pressure sores 3%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 55%

Short-Term Residents

Percent of long-stay residents who lose too much weight 10%
Percent of short-stay residents given influenza vaccination during the flu season 87%
Percent of short-stay residents who had moderate to severe pain 5%
Percent of short-stay residents who have delirium 0%
Percent of short-stay residents who have pressure sores 16%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 90%

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 12/08/2010

Automatic Sprinkler Systems in all required areas fully sprinklered
Date of last standard fire safety inspection: 12/08/2010
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Fire Safety Deficiencies for this nursing home: 2
Average number of Fire Safety Deficiencies in DE: 4
Average number of Fire Safety Deficiencies in US: 4
Range of Fire Safety Deficiencies in DE: 0 - 7
Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
automatic sprinkler systems that have been maintained in working order. 12/08/2010 02/01/2011 Minimal harm or potential for actual harm Isolated
Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
fire safety features required by current fire safety codes. 12/08/2010 02/01/2011 Minimal harm or potential for actual harm Isolated

Inspection, 05/19/2009

Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
corridor and hallway doors that block smoke. 05/19/2009 07/13/2009 Potential for minimal harm Pattern

Inspection, 07/10/2008

Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
an approved automatic sprinkler system connected to the fire alarm system. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
automatic sprinkler systems that have been maintained in working order. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
portable fire extinguishers. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly installed electrical wiring and equipment. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
an approved installation, maintenance and testing program for fire alarm systems. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
Illumination and Emergency Power Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
properly located and lighted "Exit" signs. 07/10/2008 09/30/2008 Potential for minimal harm Widespread
Medical Gases and Anesthetizing Areas Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
no-smoking signs where oxygen is used. 07/10/2008 09/30/2008 Potential for minimal harm Widespread