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Willowwood Nursing Center

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 100
Continuing Care? No
Resident Council? Yes
Family Council? Yes
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 03/10/2011

Date of last standard health inspection: 03/10/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 0
Average number of Health Deficiencies in GA: 1
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in GA: 0 - 3

Inspection, 01/04/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Post nurse staffing information/data on a daily basis. 01/04/2010 00/09/2012 1 Many
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 01/04/2010 00/09/2012 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. 01/04/2010 00/09/2012 2 Some
Provide housekeeping and maintenance services. 01/04/2010 00/09/2012 1 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/04/2010 00/09/2012 2 Few
Have a program that investigates, controls and keeps infection from spreading. 01/04/2010 00/09/2012 2 Many
Have enough outside ventilation via a window or mechanical ventilation, or both. 01/04/2010 00/09/2012 1 Many
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep each resident free from physical restraints, unless needed for medical treatment. 01/04/2010 00/09/2012 2 Few
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 01/04/2010 02/04/2012 2 Many
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 01/04/2010 00/09/2012 2 Some
Ensure that residents are safe from serious medication errors. 01/04/2010 00/09/2012 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 01/04/2010 00/09/2012 2 Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. 01/04/2010 00/09/2012 2 Few
Develop policies and procedures for influenza and pneumococcal immunizations. 01/04/2010 00/09/2012 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay. 01/04/2010 00/09/2012 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. 01/04/2010 00/09/2012 2 Some
Try to resolve each resident's complaints quickly. 01/04/2010 00/09/2012 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/04/2010 00/09/2012 2 Few

Inspection, 00/02/2009

Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 00/02/2009 01/02/2010 and a family member of situations (injury/decline/ the resident's doctor
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. 00/02/2009 01/02/2010 2 Some

Inspection, 00/01/2007

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/01/2007 02/07/2007 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care by qualified persons according to each resident's written plan of care. 00/01/2007 02/07/2007 2 Few

Inspection, 02/02/2006

Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give the resident's representative the ability to exercise the resident's rights. 02/02/2006 02/07/2007 2 Few
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. 02/02/2006 02/07/2007 2 Few

Inspection, 03/00/2005

Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing 03/00/2005 02/05/2006 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly care for residents needing special services 03/00/2005 02/05/2006 colostomy including: injections
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 03/00/2005 02/05/2006 and a family member of situations (injury/decline/ the resident's doctor

Inspection, 01/01/2005

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Post nurse staffing information/data on a daily basis. 01/01/2005 02/05/2006 1 Many
Provide or obtain laboratory services only when ordered by the attending physician. 01/01/2005 02/05/2006 2 Few
Keep complete, dated laboratory records in the resident's file. 01/01/2005 02/05/2006 2 Few
Train all employees on what to do in an emergency, and carry out unannounced staff drills. 01/01/2005 02/05/2006 2 Many
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/01/2005 02/05/2006 2 Some
Have a program that investigates, controls and keeps infection from spreading. 01/01/2005 02/05/2006 2 Many
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 01/01/2005 02/05/2006 2 Some
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide food in a way that meets a resident's needs. 01/01/2005 02/05/2006 2 Few
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 01/01/2005 02/05/2006 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/01/2005 02/05/2006 2 Some
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/01/2005 02/05/2006 2 Few
Ensure residents maintain acceptable nutritional status. 01/01/2005 02/05/2006 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 01/01/2005 02/05/2006 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 01/01/2005 02/05/2006 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents a notice of rights, rules, services and charges. 01/01/2005 02/05/2006 2 Some
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 01/01/2005 02/05/2006 2 Few
Keep residents' personal and medical records private and confidential. 01/01/2005 02/05/2006 2 Few
Try to resolve each resident's complaints quickly. 01/01/2005 02/05/2006 2 Some
Allow residents to easily view the results of the nursing home's most recent inspection. 01/01/2005 02/05/2006 1 Many

Inspection, 00/03/2005

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident who enters the nursing home without a catheter is not given a catheter 00/03/2005 00/01/2006 and that incontinent patients receive proper servi unless medically necessary

Inspection, 01/00/2003

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident. 01/00/2003 02/02/2003 4 Some
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program that investigates, controls and keeps infection from spreading. 01/00/2003 02/02/2003 4 Some
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 01/00/2003 02/02/2003 2 Some
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 01/00/2003 02/02/2003 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/00/2003 02/02/2003 2 Few
Ensure residents maintain acceptable nutritional status. 01/00/2003 02/02/2003 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 01/00/2003 02/02/2003 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 01/00/2003 02/02/2003 2 Few
Encode each resident 01/00/2003 02/02/2003 2 Many
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Upon the death of a resident, convey the resident 01/00/2003 02/02/2003 2 Some
Keep residents' personal and medical records private and confidential. 01/00/2003 02/02/2003 2 Some

Inspection, 01/04/2002

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 01/04/2002 01/03/2003 2 Few

Nursing Home Staffing

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in GA Golden Living Center, Asheville
RN Staff Only1 N/A N/A NA
Total Number of Residents 86 94 94
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 20 hours 27 minutes 999 hours 59 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 19 hours 26 minutes 999 hours 59 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 20 hours 2 minutes 999 hours 59 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 21 hours 17 minutes 999 hours 59 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 03/10/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 03/10/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in GA: 0
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in GA: 0 - 0

Inspection, 01/01/2005

Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Corridor and hallway doors that block smoke. 01/01/2005 02/00/2006 2 Some
Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Properly installed electrical wiring and equipment. 01/01/2005 02/00/2006 2 Few
Emergency Plans and Fire Drills Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Record of quarterly fire drills for each shift under varying conditions. 01/01/2005 02/00/2006 2 Some
Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
A fire alarm system that can be heard throughout the facility. 01/01/2005 02/00/2006 2 Some
Illumination and Emergency Power Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Emergency lighting that can last at least 1 1/2 hours. 01/01/2005 01/01/2008 2 Some
Properly located and lighted Exit" signs." 01/01/2005 02/00/2006 2 Some
Smoke Compartmentation and Control Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Walls that prevent smoke from passing through and would resist fire for at least one hour. 01/01/2005 01/01/2008 2 Some

Inspection, 01/00/2003

Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Automatic sprinkler systems that have been maintained in working order. 01/00/2003 02/02/2003 2 Few
Corridor Walls and Doors Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Corridors that are separated from use areas by walls constructed to limit the passage of smoke. 01/00/2003 02/02/2003 2 Few
 

4595 Cantrell Road
Flowery Branch, GA 30542

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