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St. Francis Care/brackenville

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100 St. Claire Drive
Hockessin, DE 19707
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Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 104
Continuing Care? No
Resident Council? Yes
Family Council? Yes
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 11/07/2011

Date of last standard health inspection: 11/07/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Health Deficiencies for this nursing home: 30
Average number of Health Deficiencies in DE: 13
Average number of Health Deficiencies in US: 8
Range of Health Deficiencies in DE: 0 - 30
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Set up or keep a group of people to review and ensure quality. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Make sure that the nursing home area is free of dangers that cause accidents. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Keep all essential equipment working safely. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and give out food in a safe and clean way. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Widespread
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide activities to meet the needs of each resident. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Develop/implement required procedures for the administration of immunizations. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Give or get dental care for each resident. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. 11/07/2011 01/25/2012 Potential for minimal harm Pattern
Provide care in a way that keeps or builds each resident's dignity and self respect. 11/07/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program to keep infection from spreading. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Pattern
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assess the resident when the resident enters the nursing home, in a timely manner. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Provide services to meet the needs and preferences of each resident. 10/26/2011 01/25/2012 Minimal harm or potential for actual harm Isolated
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that nurse aides show they have the skills to be able to care for residents. 05/13/2011 07/26/2011 Minimal harm or potential for actual harm Isolated
Keep accurate and appropriate medical records. 05/13/2011 09/14/2011 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the nursing home area is free of dangers that cause accidents. 05/13/2011 09/14/2011 Actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 05/13/2011 07/26/2011 Minimal harm or potential for actual harm Isolated
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that residents are safe from serious medication errors. 05/13/2011 07/26/2011 Minimal harm or potential for actual harm Isolated
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 05/13/2011 07/26/2011 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that meet a professional standard of quality. 05/13/2011 07/26/2011 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 05/13/2011 09/14/2011 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 05/13/2011 09/14/2011 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 05/13/2011 09/14/2011 Minimal harm or potential for actual harm Isolated

Inspection, 10/28/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Choose a doctor to be the medical director. 10/28/2010 12/27/2010 Minimal harm or potential for actual harm Pattern
Keep accurate and appropriate medical records. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Set up or keep a group of people to review and ensure quality. 10/28/2010 12/27/2010 Minimal harm or potential for actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program to keep infection from spreading. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Protect each resident from all abuse, physical punishment, and being separated from others. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Pattern
Make sure that residents are safe from serious medication errors. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Pattern
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 10/28/2010 03/25/2011 Minimal harm or potential for actual harm Pattern
At least once a month, have a licensed pharmacist check the drugs that each resident takes. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that meet a professional standard of quality. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Have enough nurses to care for every resident in a way that maximizes the resident's well being. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Pattern
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Provide care in a way that keeps or builds each resident's dignity and self respect. 10/28/2010 02/25/2011 Minimal harm or potential for actual harm Isolated

Inspection, 10/22/2010

Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 10/22/2010 02/25/2011 Immediate jeopardy to resident health or safety Pattern

Inspection, 09/24/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 09/24/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have a program to keep infection from spreading. 09/24/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that meet a professional standard of quality. 09/24/2010 02/25/2011 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 09/24/2010 02/25/2011 Minimal harm or potential for actual harm Isolated

Inspection, 06/15/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
post nurse staffing information. 06/15/2010 08/17/2010 Potential for minimal harm Pattern
Train all employees on what to do in an emergency. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 06/15/2010 08/17/2010 Potential for minimal harm Pattern
Make sure that the nursing home area is free of dangers that cause accidents. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Get rid of garbage properly. 06/15/2010 08/17/2010 Potential for minimal harm Pattern
Have a program to keep infection from spreading. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Widespread
Keep all essential equipment working safely. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Make sure that the nursing home area is safe, easy to use, clean and comfortable. 06/15/2010 08/17/2010 Potential for minimal harm Pattern
Have enough outside airflow. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide food in a way that meets a resident's needs. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Store, cook, and give out food in a safe and clean way. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
At least once a month, have a licensed pharmacist check the drugs that each resident takes. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make a complete assessment that covers all questions for areas that are listed in official regulations. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Keep each resident's personal and medical records private and confidential. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Have a private telephone available for use. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Isolated
Provide care in a way that keeps or builds each resident's dignity and self respect. 06/15/2010 08/17/2010 Minimal harm or potential for actual harm Pattern

Inspection, 03/24/2010

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Pattern
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide needed housekeeping and maintenance. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Make sure that the nursing home area is free of dangers that cause accidents. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Have a program to keep infection from spreading. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give each resident care and services to get or keep the highest quality of life possible. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated
Provide services to meet the needs and preferences of each resident. 03/24/2010 05/04/2010 Minimal harm or potential for actual harm Isolated

Inspection, 03/30/2009

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate and appropriate medical records. 03/30/2009 06/24/2009 Minimal harm or potential for actual harm Isolated
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep each resident free from physical restraints, unless needed for medical treatment. 03/30/2009 06/24/2009 Actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that meet a professional standard of quality. 03/30/2009 06/24/2009 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 03/30/2009 06/24/2009 Actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 03/30/2009 06/24/2009 Minimal harm or potential for actual harm Isolated
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 03/30/2009 06/24/2009 Minimal harm or potential for actual harm Isolated

Inspection, 01/12/2009

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Get services outside the nursing home that meet professional standards. 01/12/2009 03/10/2009 Potential for minimal harm Widespread
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that the nursing home area is free of dangers that cause accidents. 01/12/2009 03/10/2009 Potential for minimal harm Pattern
Get rid of garbage properly. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Widespread
Have a program to keep infection from spreading. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Widespread
Make sure that the nursing home area is safe, easy to use, clean and comfortable. 01/12/2009 03/10/2009 Potential for minimal harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep each resident free from physical restraints, unless needed for medical treatment. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and give out food in a safe and clean way. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Widespread
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure that residents are safe from serious medication errors. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop/implement required procedures for the administration of immunizations. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Give professional services that meet a professional standard of quality. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Give each resident care and services to get or keep the highest quality of life possible. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assess the resident when the resident enters the nursing home, in a timely manner. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Allow residents to easily see the results of the nursing home's most recent survey. 01/12/2009 03/10/2009 Potential for minimal harm Widespread
Provide care in a way that keeps or builds each resident's dignity and self respect. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Pattern
Provide services to meet the needs and preferences of each resident. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. 01/12/2009 03/10/2009 Minimal harm or potential for actual harm Isolated

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in DE Golden Living Center, Asheville
RN Staff Only1 N/A N/A 5 out of 5 stars
Total Number of Residents 86 90 79
Total, Licensed Nurse Staff Hours
per Resident per Day
1 hour 29 minutes 1 hour 53 minutes 1 hour 57 minutes
RN Hours
per Resident per Day
40 minutes 1 hour 1 hour 10 minutes
LPN/LVN Hours
per Resident per Day
49 minutes 52 minutes 46 minutes
CNA Hours
per Resident per Day
2 hours 25 minutes 2 hours 33 minutes 2 hours 24 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Percent of high-risk long-stay residents who have pressure sores 15%
Percent of long-stay residents given influenza vaccination during the flu season 88%
Percent of long-stay residents who are more depressed or anxious 4%
Percent of long-stay residents who had a urinary tract infection 12%
Percent of long-stay residents who have moderate to severe pain 3%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 2%
Percent of long-stay residents who spend most of their time in bed or in a chair 3%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 85%
Percent of long-stay residents who were physically restrained 1%
Percent of long-stay residents whose ability to move about in and around their room got worse 19%
Percent of long-stay residents whose need for help with daily activities has increased 16%
Percent of low-risk long-stay residents who have pressure sores 0%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 44%

Short-Term Residents

Percent of long-stay residents who lose too much weight 12%
Percent of short-stay residents given influenza vaccination during the flu season 75%
Percent of short-stay residents who had moderate to severe pain 23%
Percent of short-stay residents who have delirium 0%
Percent of short-stay residents who have pressure sores 15%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 71%

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 11/07/2011

Automatic Sprinkler Systems in all required areas fully sprinklered
Date of last standard fire safety inspection: 11/07/2011
Dates of Complaint Investigations: 12/01/2010 - 11/30/2011
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in DE: 4
Average number of Fire Safety Deficiencies in US: 4
Range of Fire Safety Deficiencies in DE: 0 - 7

Inspection, 01/14/2009

Hazardous Area Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
construction that can resist fire for one hour or an approved fire extinguishing system. 01/14/2009 03/10/2009 Potential for minimal harm Widespread
Vertical Openings Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors. 01/14/2009 03/10/2009 Potential for minimal harm Pattern