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Hillside Center

Details

Type of Ownership For profit - Corporation
Participates in Medicare? Yes
Participates in Medicaid? Yes
Certified Beds 106
Continuing Care? No
Resident Council? Yes
Family Council? No
Multi-Home Chain? No
Located in a Hospital? No
Special Focus Facility? No

View:    Health Inspections  |  Quality Measures  |  Staffing  |  Fire Inspections

Health Inspections  

Most Recent Inspection: 03/25/2011

Date of last standard health inspection: 03/25/2011
Quality Indicator Survey No
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Health Deficiencies for this nursing home: 0
Average number of Health Deficiencies in DE: 7
Average number of Health Deficiencies in US: 3
Range of Health Deficiencies in DE: 0 - 15

Inspection, 02/06/2009

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Quickly tell the resident's doctor the results of laboratory tests. 02/06/2009 01/07/2011 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep all essential equipment working safely. 02/06/2009 01/07/2011 2 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing 02/06/2009 01/07/2011 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/06/2009 01/07/2011 3 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 02/06/2009 01/07/2011 and a family member of situations (injury/decline/ the resident's doctor

Inspection, 01/08/2008

Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that residents are safe from serious medication errors. 01/08/2008 01/08/2010 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 01/08/2008 01/08/2010 2 Some
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/08/2008 01/08/2010 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Allow residents the right to participate in the planning or revision of care and treatment. 01/08/2008 01/08/2010 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident 01/08/2008 01/08/2010 and a family member of situations (injury/decline/ the resident's doctor

Inspection, 01/02/2006

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Post nurse staffing information/data on a daily basis. 01/02/2006 01/02/2007 1 Some
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 01/02/2006 01/02/2007 2 Few
Post nurse staffing information/data on a daily basis. 01/02/2006 01/02/2007 1 Some
Keep accurate 01/02/2006 01/02/2007 Few complete and organized clinical records on each re
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 01/02/2006 01/02/2007 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/02/2006 01/02/2007 2 Some
Dispose of garbage and refuse properly. 01/02/2006 01/02/2007 2 Few
Have a program that investigates, controls and keeps infection from spreading. 01/02/2006 01/02/2007 2 Some
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 01/02/2006 01/02/2007 2 Few
Have enough outside ventilation via a window or mechanical ventilation, or both. 01/02/2006 01/02/2007 2 Some
Provide housekeeping and maintenance services. 01/02/2006 01/02/2007 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 01/02/2006 01/02/2007 2 Some
Dispose of garbage and refuse properly. 01/02/2006 01/02/2007 2 Few
Have a program that investigates 01/02/2006 01/02/2007 Some controls and keeps infection from spreading.
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 01/02/2006 01/02/2007 2 Few
Have enough outside ventilation via a window or mechanical ventilation 01/02/2006 01/02/2007 Some or both.
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 01/02/2006 01/02/2007 2 Many
Store 01/02/2006 01/02/2007 and serve food in a safe and clean way. cook
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 01/02/2006 01/02/2007 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/02/2006 01/02/2007 2 Few
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 01/02/2006 01/02/2007 2 Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 01/02/2006 01/02/2007 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/02/2006 01/02/2007 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 01/02/2006 01/02/2007 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Allow residents the right to participate in the planning or revision of care and treatment. 01/02/2006 01/02/2007 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 01/02/2006 01/02/2007 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep residents' personal and medical records private and confidential. 01/02/2006 01/02/2007 2 Some
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/02/2006 01/02/2007 2 Few
Keep residents' personal and medical records private and confidential. 01/02/2006 01/02/2007 2 Some
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 01/02/2006 01/02/2007 2 Few

Inspection, 02/07/2005

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 02/07/2005 01/03/2007 2 Some
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 02/07/2005 01/03/2007 2 Few
Have a program that investigates, controls and keeps infection from spreading. 02/07/2005 01/03/2007 2 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. 02/07/2005 01/03/2007 2 Few
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. 02/07/2005 01/03/2007 1 Some
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. 02/07/2005 01/03/2007 2 Few
Store, cook, and serve food in a safe and clean way. 02/07/2005 01/03/2007 2 Many
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure services provided by the nursing facility meet professional standards of quality. 02/07/2005 01/03/2007 2 Few
Provide necessary care and services to maintain or improve the highest well being of each resident. 02/07/2005 01/03/2007 2 Few
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 02/07/2005 01/03/2007 3 Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. 02/07/2005 01/03/2007 3 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure each resident receives an accurate assessment by a qualified health professional. 02/07/2005 01/03/2007 2 Few
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/07/2005 01/03/2007 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 02/07/2005 01/03/2007 2 Few
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 02/07/2005 01/03/2007 2 Some
Reasonably accommodate the needs and preferences of each resident. 02/07/2005 01/03/2007 2 Few

Inspection, 00/09/2004

Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 00/09/2004 01/02/2007 3 Few
Mistreatment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
1) Hire only people with no legal history of abusing 00/09/2004 01/02/2007 neglect or mistreatment of residents. neglecting or mistreating residents; or 2) report
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assist those residents who need help with eating/drinking 00/09/2004 01/02/2007 Few grooming and personal and oral hygiene.
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. 00/09/2004 01/02/2007 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 00/09/2004 01/02/2007 2 Few
Provide routine and 24-hour emergency dental care for each resident. 00/09/2004 01/02/2007 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 00/09/2004 01/02/2007 2 Few

Inspection, 02/05/2003

Administration Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Keep accurate, complete and organized clinical records on each resident that meet professional standards. 02/05/2003 02/05/2005 2 Few
Environmental Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Provide housekeeping and maintenance services. 02/05/2003 02/05/2005 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 02/05/2003 02/05/2005 2 Some
Dispose of garbage and refuse properly. 02/05/2003 02/05/2005 1 Some
Have a program that investigates, controls and keeps infection from spreading. 02/05/2003 02/05/2005 2 Some
Make sure that a working call system is available in each resident's room or bathroom and bathing area. 02/05/2003 02/05/2005 2 Some
Have enough outside ventilation via a window or mechanical ventilation, or both. 02/05/2003 02/05/2005 2 Some
Provide housekeeping and maintenance services. 02/05/2003 02/05/2005 2 Some
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 02/05/2003 02/05/2005 2 Some
Nutrition and Dietary Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Store, cook, and serve food in a safe and clean way. 02/05/2003 02/05/2005 2 Some
Pharmacy Service Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. 02/05/2003 02/05/2005 2 Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. 02/05/2003 02/05/2005 2 Few
Quality Care Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. 02/05/2003 02/05/2005 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/05/2003 02/05/2005 2 Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 02/05/2003 02/05/2005 2 Few
Resident Assessment Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Conduct initial and periodic assessments of each resident's functional capacity. 02/05/2003 02/05/2005 2 Few
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/05/2003 02/05/2005 2 Few
Allow residents the right to participate in the planning or revision of care and treatment. 02/05/2003 02/05/2005 2 Few
Resident Rights Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Tell the resident or the resident 02/05/2003 02/05/2005 1 Some
Reasonably accommodate the needs and preferences of each resident. 02/05/2003 02/05/2005 2 Few

Nursing Home Staffing  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

National Average Average in DE Golden Living Center, Asheville
RN Staff Only1 N/A N/A 4 out of 5 stars
Total Number of Residents 86 87 99
Total, Licensed Nurse Staff Hours
per Resident per Day
16 hours 51 minutes 4 hours 28 minutes 1 hour 51 minutes
RN Hours
per Resident per Day
16 hours 3 minutes 3 hours 32 minutes 1 hour 6 minutes
LPN/LVN Hours
per Resident per Day
16 hours 17 minutes 3 hours 27 minutes 45 minutes
CNA Hours
per Resident per Day
17 hours 46 minutes 5 hours 9 minutes 2 hours 16 minutes

1 The star rating a nursing home received for the information it provided about its Registered Nurse (RN) staffing. RNs have between 2 and 6 years of education.

Quality Measures  

Information comes from data that the nursing home reports to its state agency. It contains the nursing home staffing hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts it into the number of staff hours per resident per day.

Long-Term Residents

Short-Term Residents

Fire Safety Inspections

Lists the fire safety requirements that the nursing home failed to meet. Fire safety results are not included in the nursing home's Overall Rating.

Most Recent Inspection: 03/17/2011

Automatic Sprinkler Systems in all required areas Yes
Date of last standard fire safety inspection: 03/17/2011
Dates of Complaint Investigations: 04/01/2011 - 03/31/2012
Total number of Fire Safety Deficiencies for this nursing home: 0
Average number of Fire Safety Deficiencies in DE: 0
Average number of Fire Safety Deficiencies in US: 2
Range of Fire Safety Deficiencies in DE: 0 - 0

Inspection, 01/02/2006

Electrical Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Weekly inspections and monthly testing of generators. 01/02/2006 00/01/2007 2 Many

Inspection, 00/09/2006

Automatic Sprinkler Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Automatic sprinkler systems that have been maintained in working order. 00/09/2006 00/07/2007 1 Many
Emergency Plans and Fire Drills Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Record of quarterly fire drills for each shift under varying conditions. 00/09/2006 00/07/2007 1 Some
Fire Alarm Systems Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
An approved installation, maintenance and testing program for fire alarm systems. 00/09/2006 00/07/2007 1 Some
Properly maintained smoke detectors. 00/09/2006 00/07/2007 1 Some
Miscellaneous Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Other fire safety features required by fire safety codes. 00/09/2006 00/07/2007 2 Some
Smoking Regulations Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Posted No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed." 00/09/2006 00/07/2007 2 Few

Inspection, 01/07/2003

Furnishings and Decorations Deficiencies
Deficiency Inspection Date Correction Date Level of Harm Residents Affected
Exits that are free from obstructions and can be used at all times. 01/07/2003 00/09/2005 2 Many
 

810 South Broom Street
Wilmington, DE 19805

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